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Digital Signage Services
Digital Signage Services
About this service
Description
Digital Signage Services provides resources, oversight and planning of activities related to the deployment, management and utilization of digital signage technologies. The service provides opportunities to share content and deliver campus emergency notifications.
Other names
FWi, Four Winds Interactive, Digital Signage @ Illinois
Documentation links
Digital Signage Knowledge Base
Features and tools
Digital Signage Core Service, Digital Signage Managed Player Service, Digital Signage Installation, Planning, and Coordination; Four Winds Content Manager
Getting and using this service
Who can use the service
Faculty/Staff.
How to get the service
Requests should be sent to the Digital Signage Service team at
digitalsignage@illinois.edu
.
Cost
Each feature of Digital Signage Services has associated costs:
Service charges to customers for Digital Signage Service cover the costs related to staffing, service infrastructure (VM server hosting), and software.
Charge Per: Customer (College/Unit)
Recurring Charge: $2300 per year billed monthly and $50/device per year billed monthly.
Usage constraints
All digital signage requests must be approved and submitted by a designated contact in the department. Customers must use remote desktop software to connect to the content management software. This software is not provided with Digital Signage Services.
Customers must ensure that all digital signage content is appropriate and follows and all campus standards, guidelines, and best practices for identity, privacy, security, accessibility and other applicable rules.
Support and Hours
How to get help
For support, please use the "Request Digital Signage Support" button on the right or email the Digital Signage Service at digitalsignage@illinois.edu
Training and consulting opportunities
None listed
Maintenance hours
Routine patching and maintenance of servers and managed digital signage players will be done during standard maintenance windows occurring from 3:00 a.m. to 8:00 a.m. CST, every Weekday. Such tasks are predominantly automated and will have minimal impact upon service availability. Maintenance that has the potential to impact service availability, alter the experience of; or require action from the customer will be scheduled and managed appropriately as a planned outage.
Lifecycle stage
Production
Provided by
Student Affairs Technology
Request Digital Signage Support
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Details
Service ID:
547
Created
Thu 3/25/21 9:52 AM
Modified
Wed 11/29/23 1:07 PM
Service Offerings (1)
Request Digital Signage Support
Request Digital Signage Support
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Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this service I found in the UIUC Tech Help Center service catalog.<br /><br /><a href="https://help.uillinois.edu/TDClient/42/UIUC/Requests/ServiceDet?ID=547">https://help.uillinois.edu/TDClient/42/UIUC/Requests/ServiceDet?ID=547</a><br /><br />Digital Signage Services<br /><br />Provides a content management platform for customers to develop, schedule, and manage media content and templates on Digital Signs.